Site Service Engineer

Hygiene Pro Clean is a nationwide and international manufacturer and decontamination service provider. We manufacture our Ultrasonic Atomiser delivery system and deliver anti-bacterial and anti-viral decontamination services, products, and training to a wide range of public, emergency service and private sector businesses, leaving workforces, vehicles and buildings protected and safe from any known pathogen.

Through our staff we are committed to providing a unique service to our customers. Here at Hygiene Pro Clean we pride ourselves on innovation, consistency, attention to detail and quality of service to be able to deliver a suite of products and services that sets us apart from others in our market.

The Role

To deliver, train, work with and lead site-based projects for system implementation, decontamination, deep cleaning and infection control services and products.

Work as part of and supervise a team of service engineers and contribute to the execution of our service and support strategy by focusing on delivering timely, high-quality, cost-effective service offerings, solutions, and projects to the customer.

Execute service work according to work instructions and in accordance with company standard processes, quality standards and safety guidelines.

Responsibilities:

  • Manage and control the cleaning services to the agreed specification and service standard required by all contracts, measured by both qualitative and financial targets

  • Performs Service tasks as allocated and to the highest standard from delivery through to obtaining signed certificate of completion

  • Allocate, drive and monitor work to projects based on work content, delivery time and competencies.

  • Effectively utilises available resources through proper planning and scheduling to meet delivery targets

  • Deliver product training, awareness and assess candidate competency

  • Create an environment that allows all customers and employees to develop and succeed

  • Drives and monitors service execution with respect to the agreed terms of schedule, quality, cost, margin, and customer satisfaction

  • To ensure a safe working environment for yourself and all site employees

  • Ensure ethical behaviour in line with our code of conduct

  • Ensures planning and execution of various Service activities are carried out on site

  • Coordinates, prepares and ensures that all materials, parts and equipment are available and in good working order

  • Prepares all documents and reports to be signed by the customer representative

  • Reports work done in a timely manner and follows up when needed

  • Ensures compliance with business health & safety and environmental directives and assesses risks and safety. Reports unsafe practices and incidents.

  • Ensures that the area of responsibility is properly organised and supervised

  • Provides recommendations to management to improve operations and customer service

  • Responsive to customer requests

  • Ensure deadlines are fully met and the customer is fully engaged

The Candidate:

  • Experience in a similar position

  • Able to adopt and learn new skills, technology, and techniques

  • Has an attention to detail and pride in their work

  • Accurate report writing skills

  • Able to demonstrate customer awareness and focus

  • Results orientation

  • Ability to make an Impact and influence change

  • Willing to be flexible in terms of working hours

  • Good attendance & timekeeping record

  • Strong people skills

  • Full driving licence

To enable you to manage the sites sufficiently, you will also be provided with a Company vehicle to visit your designated sites and a mobile phone to ensure you can communicate with clients/employees as required.

The salary for this role is £28,000 - £32,000 per annum for the right candidate.

 

Application Closing Date:

Myles PembertonHygiene Pro Clean